How i return a product

To return a product simply email us at cnhsyd@cnhsydsz.com to receive the return instructions.

1. Send at cyxhq@cyxhq.com 2-3 pictures of the item(s) along with the reason for return within 14 days from receipt. Insert the order number like #CYXHQ.COM in the email subject.

2. Once you receive the return address, you may ship the product(s) via a courier of your choice within 14 days of receiving the product. We suggest providing tracking number for any returns, as lost in return items are not eligible for reimbursements.

3. Once the item is returned at our warehouse you will receive a refund notification. Please allow 2-7 working days for the transaction to appear on your account.